We offer remote performance of service work and technical support, scheduled work for control systems (ACS TP) from developers/certified specialists of INFOCOM Ltd on 24/7 terms

We provide a secure connection, an appropriately developed security protocol to protect the transmitted data.

The main tasks of remote support:

  • Equipment operation control
  • Diagnostics of equipment status and remote adjustment
  • Solving current problems and issues
  • Software updates


Our goal is to make remote support efficient and secure:

  • to provide operational assistance in analyzing incidents 24/7;
  • to ensure protection against harmful/unqualified interference in technological processes and unauthorized access to ACS TP;
  • reduce equipment downtime by promptly involving external specialists in solving problems of diagnosis, start-up, and maintenance;
  • improve the quality and speed of scheduled repairs and equipment replacement;
  • eliminate service delays associated with the arrival of specialists at the site (exclusion of travel expenses);

To request further support and service for your facility, contact the specialists of INFOCOM LTD

Published on October 30, 2023